Curve Craft Ltd /Standard Terms & Conditions of Sale

(This Agreement) – Published September 2017

​

In this Agreement:

• ‘Customer’ – Means any person who places an order with Curve Craft

• ‘Goods’- Means any items manufactured and supplied by Curve Craft

• ‘Curve Craft’ – Means Curve Craft Ltd, a company registered in Northern Ireland, with the registered company number and address NI0T3152 / 81 Woodgrange Road, Downpatrick BT30 8JH - trading from: Unit 1, Birch Park, Park Lodge Road, Giltbrook, Nottingham, NG16 2AR.

• ‘Order’- Means any request for goods (via phone, post, email or web). *Phone orders most be put in writing.

• ‘Parties’ – Means Curve Craft and the Customer.

 

1. Validity

1.1 This agreement is a contract between parties. Any customer’s terms and conditions will not apply unless agreed in writing between

      parties. By submitting an order, the customer agrees to the terms of this agreement. Telephone orders must be confirmed in writing /

      email or post.

1.2 Curve Craft is not obliged to accept any order or to justify refusal of the same.

1.3 Curve Craft can vary the terms and conditions of this agreement from time to time. If so, new terms and conditions will be published

      on the Curve Craft website. Copies of the terms and conditions can be produced upon request from a customer.

 

      2. Goods Being Sold

2.1 Descriptions and specifications of goods ordered are detailed in the quotation given by Curve Craft to the customer.

2.2 Timber finishes – These are natural finishes and are therefore subject to random patterns / patinas and colour variations;

      Curve Craft can’t accept any responsibility for this natural phenomenon.

      Some natural timber finishes can alter with time; in particularly when located in areas subject to bright sunlight; Curve Craft can’t

       accept responsibility for this natural phenomenon.

2.3 Once the goods have been delivered and accepted by the customer, the care and condition of the goods becomes the responsibility

       of the customer.

       How the customer stores the goods can affect the condition and stability of the goods. Whilst Curve Craft is happy to advise on storage, Curve               Craft accepts no responsibility for goods that are no longer in it’s care.

2.5 Courier deliveries – Customers are advised to unwrap and check goods for condition / damage in the presence of the courier and

       then sign ‘checked.’ If Customers don’t, for any reason, check the goods, they must sign ‘un- checked.’ Failure, by the customer, to

       sign either option will result in Curve Craft being unable to accept any liability or returns as a result of courier / transit damage.

2.6 Goods failing / broken goods. Should any Curve Craft manufactured product break or fail due to a manufacturing or finishing defect,

       Curve Craft will repair or replace the specific item in question; it will be Curve Crafts decision whether to repair or replace the good(s).

       Curve Craft requests that failed / broken goods are returned for inspection – if possible. If the goods are too big, difficult or costly to return,     

       Curve Craft will request a site visit to inspect the goods.

2.7 Curve Craft can not accept any responsibility for the failure of third party manufactured items such as handles, door hinges,

       drawer runners or similar.

2.8 Delivery times can vary from those quoted due to volume of work, out of stock materials in correct customer information, changes to specification         or plant failure. Curve Craft accepts no liability for such delays but will always strive to keep customers informed.

 

       3. Doors & Components / Terms of Payment & Payment Methods / Delivery

3.1 A deposit is required of 25% of the order value, to include VAT at the current / applicable rate. The deposit is required as cleared

      funds before production on any order can commence. The balance, to include VAT and any delivery charges, is required as cleared

      funds before goods can be delivered.

3.2 Delivery charges might vary from prices quoted depending on the final weight and size of the goods and the courier / dispatch

      method chosen.

3.3 Curve Craft retain ownership of the goods until all the goods have been paid for in full by the customer.

3.4 Curve Craft do not accept cash or card payments. The preferred method of payment is by electronic banking. Cheques can be

      Accepted, however, be aware - bank clearing times could delay production and delivery.

3.5 Any additions or alterations to specifications by the customer to the goods ordered, whilst the order is in progress, must be clarified

      in writing (preferably email). Please notify the Production Manager by phone in the first instance. Any additional cost and time

      implications will be made clear to the customer in writing (via email) as well as verbally and will need to be agreed by the customer

      before production continues.

3.6 These terms can only be varied by prior agreement between parties.

 

       4. Full Furniture Commissions / Terms of Payment & Payment Methods / Delivery

4.1 A deposit is required of 25% of the order value, to include VAT at the current /applicable rate. The deposit is required as cleared

       funds before production on any order can commence. The balance, to include VAT and any delivery charges, is required as cleared

       funds before goods can be delivered.

4.2 Delivery - Curve Craft are happy to arrange delivery or customers can organise their own transportation and delivery.

       If Curve Craft deliver, transportation / delivery costs will be quoted and charged on a ‘job by job’ basis. All furniture needs to be

       checked for transportation / delivery damage prior to being signed for by the customer.

       Curve Craft accepts no liability for any transportation / delivery damage for customers organising their own transportation / delivery.

4.3 Once furniture has left Curve Craft’s workshops, Curve Craft can accept no liability or responsibility for damage to the goods.

4.4 Curve Craft retain full ownership of the goods until all the goods have been paid for in full by the customer.

4.5 Curve Craft do not accept cash or card payments. The preferred method of payment is by electronic banking. Cheques can be

       accepted. However, be aware - bank clearing times could delay production and delivery.

4.6 Any additions or alterations to specifications by the customer to the goods ordered, whilst the order is in progress, must be clarified in writing         

       (preferably email). Please notify the Production Manager by phone in the first instance.

       Any additional cost and time implications will be made clear to the customer in writing (via email) as well as verbally and will need to

       be agreed by the customer before production continues.

4.7 Delayed Delivery Dates – If a customer puts back a delivery date of a furniture commission, in addition to the deposit already

       received, Curve Craft will either invoice the customer for work and materials to date or will complete the commission and invoice the customer for         the whole remaining balance.

       Due to space limitations, Curve Craft reserves the right to charge for storage on ‘long term’ delayed projects.

4.8 These terms can only be varied by prior agreement between parties.